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Yes - typically coveredPrior auth: Always required

Does Cigna cover shoulder replacement?

Total shoulder replacement and reverse shoulder replacement are covered by major health insurance plans when medically necessary - typically for end-stage glenohumeral arthritis or irreparable rotator cuff tears (for reverse). Prior authorization is required by commercial plans. The criteria are similar to hip and knee replacement: documented joint destruction on imaging plus failed conservative care.

Quick summary

Coverage

Yes - typically covered

Prior authorization

Always required

Typical patient cost

With commercial insurance: $1,000-$4,000 depending on deductible. Reverse shoulder replacement may carry slightly higher cost due to implant pricing. Without insurance, hospital-billed charges average $25,000-$45,000.

Prior authorization for Cigna

Cigna covers orthopedic visits, imaging, rehab, and surgery. Most plans use a tiered network. Preferred providers cost less than non-preferred in-network providers, and out-of-network care is much more expensive on most plans. Prior authorization is required for most orthopedic surgeries and for advanced imaging like MRI in many cases. Self-pay rates are generally available for patients without coverage.

Always verify your specific Cigna plan before scheduling. Plans within the same insurer (Cigna) can have different prior authorization rules, network requirements, and cost-sharing. Call the number on the back of your insurance card or log into your plan portal to confirm coverage for your specific plan.

How to confirm your coverage before scheduling

  1. 1Call Cigna member services (number on back of your insurance card) and ask specifically if shoulder replacement is covered under your plan.
  2. 2Ask your orthopedic surgeon's office to verify benefits on your behalf - they do this routinely and can identify in-network requirements.
  3. 3Request the prior authorization criteria in writing if prior auth is required. Ask what documentation is needed from your surgeon.
  4. 4Confirm your deductible remaining for the year - your out-of-pocket cost depends on where you are in the deductible cycle.
  5. 5Get a pre-service cost estimate from the facility if you want a specific dollar figure before scheduling.

What to do if Cigna denies coverage

Insurance denials for orthopedic procedures are common and frequently overturned on appeal. Follow these steps:

  1. 1Provide X-rays or CT scan showing joint destruction (bone-on-bone changes)
  2. 2Document failed conservative care (PT, injections, activity modification)
  3. 3For reverse shoulder: provide rotator cuff tear characterization on MRI
  4. 4Request peer-to-peer review if denied
  5. 5File formal internal appeal with complete imaging and clinical notes

Common questions

Does insurance cover reverse shoulder replacement?
Yes. Reverse total shoulder arthroplasty is a covered procedure for patients with irreparable rotator cuff tears combined with glenohumeral arthritis (rotator cuff tear arthropathy). The clinical indication differs from standard total shoulder, and the prior auth documentation should reflect this.
How is shoulder replacement coverage different from knee replacement coverage?
The coverage framework is similar, but shoulder replacement is less common and fewer insurers have built specific Institutes of Excellence programs for it. The prior auth process, appeal rights, and cost-sharing structure are largely the same.

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